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FAQ

Who can subscribe ?

You must own a website meeting the acceptance criteria and have the right to publish advertising on that website. You must also be over 18 years of age or, if applicable, have your parents’ permission to publish advertising on your website. Once you have registered, Touchvibes will either accept or refuse your registration. If your application is accepted, you will have access to all the campaigns offered.

 

How to subscribe ?

The subscription has to be made directly online. Becoming a member of our affiliate network is free. As soon as your subscription is done, we will contact you rapidly on phone to detail exactly what you need. You will be then able to visualize the programs in our online base.

 

How do I collect my earnings ?

Touchvibes will collect your earnings from the advertisers and pay them to you every month once they reach a 100 euros threshold. At the end of each month, if your account is credited with more than 100 euros, you will receive an invoice request (a model invoice). Payment is then made at the end of the month following receipt of the invoice.

 

 

Where can I see the list of the programs available ?

The description of some of our campaigns can be seen in the affiliate part, in “our campaigns”. You can see them all if you susbscribe as an affiliate.

 

Can you susbcribe to several affiliate programs at the same time ?
Touchvibes allows you to follow several programs at the same time.

 

What is the guarantee of confidentialiy of Touchvibes ?
All your personal information are totally confidential.

 

Whom can I contact if I have a problem ?
Do not hesitate to contact our technical service : support@touchvibes.com. We’ll try to solve your problem as soon as possible. Please send us any details that will enable us to quickly pinpoint the problem (date, time, order no., etc).

 

I am not able to connect, what is wrong ?
Two things are possible :

 

1) It is the first time you connect to Touchvibes: we have not yet validated your subscription but it will be done shortly by our team.

2) Your password is invalid/ you forgot it : click on « password forgotten » in the login space

 

I am an advertiser, which are the steps to begin with affiliation ?
To get success in an affiliation campagin, you need to respect the following steps:

 

- Set objectives and the Return on investment expected : targets, publishers and payout …

- Register on Touchvibes and return the signed contract

- Set up the elements of your campaign : visuals, tracking, payment and description of the program

- When the campaign is ready, Touchvibes makes sure everything works and validate the elements with you.

 

How to be successful in an affiliation campaign ?
A few rules can be taken into account:

 

Respect webmasters: They are your partners. You don’t want to abuse the people that make up your whole system!
- Pay your affiliates well: basic payment levels are determined depending on your pricing, the competition and the market price. Touchvibes can help you optimise this price.
- Provide varied and catchy elements: banners, e-mails, a mini-boutique, text links, etc. The more attractive and varied your visual elements are, the better.
- Do not forget: You can change your visual elements regularly. You can organise promotions and set challenges for your publishers, etc.

 

Which are the different payment option for Publishers ?
The different kind of payments generally offered are the following:

 

- Per view  (CPM = Cost per Mile)

- Per click (CPC = Cost Per Clic)

- Per registration  (CPL = Cost Per Lead)

- Per sale (CPS = Cost per sale)

Touchvibes offers possibility of mixing CPM and CPC for example, do not hesitate to contact us for more information.

 

What is tracking ?
To analyse the performance of your campaign, Touchvibes identify all the actions generated. This system is automatic. When your program is launched, you may be asked to locate on your website  a simple code (called tracking tag) used to measure and count the subcriptions or sales.

 

Who pays the publishers?
Touchvibes pays the publishers. We pay them every month, as soon as their earnings on all the campaigns they aplied to are above 100 euros.

 

I would like to launch a campaign in an other country. Is it possible ?
Yes, you can perfectly launch campaigns in other countries, we monitor them from one unique point, contact us for more information.